Complaint Procedure Regulated Industries Commission can only process complaints that have been first filed with the Service Provider as specified in section 53:4 of the RIC Act. To file a complaint with RIC against a Service Provider with whom you have an unresolved complaint... On-Line Complete and submit the on-line Complaint Form... Off-Line You can also... phone in your complaint submit your letter by mail submit your letter by fax visit the RIC's office
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