WASA Type... General WASA T&TEC Select Question... No pipe supply - can RIC help obtain truck borne? Why has my WASA bill suddenly increased? Reported leak and not repaired - can RIC assist? Disconnection notice yet bill paid - can RIC help? Delay in receiving a connection - can RIC help?   Can the RIC help me in obtaining a truck borne supply of water from WASA since I am not receiving water from the pipe? If your Account is not in arrears and you have lodged a request to WASA for a truck borne supply, the RIC will forward your request directly to the Customer Service Manager at the Authority's Regional office and continue to liaise with the Department until you receive the supply. Why has my WASA bill suddenly increased? If your WASA rates have increased and you have not made any changes or improvements to your property the RIC will review your complaint and forward it to the Authority for resolution. I have reported a water leak to the Authority and it has not been repaired - can the RIC assist? The RIC will liaise directly with the Customer Service Manager of the Authority's Regional offices to have your complaint speedily addressed. I received a disconnection notice yet I have paid all my bills - how can the RIC help? The RIC will examine your complaint and forward it to the Authority's Commercial Manager for investigation. I am experiencing a delay in receiving a water connection - can the RIC help? The RIC will submit your complaint to the Customer Service Manager at the Authority's Regional office to be dealt with urgently.
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