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	<title>benjaming &#8211; Regulated Industries Commission</title>
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	<description>25 Years of Protecting Your Interests</description>
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	<title>benjaming &#8211; Regulated Industries Commission</title>
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		<title>Quality of Service Standards Annual Performance Report 2020 &#8211; Electricity Transmission and Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-annual-performance-report-2020-electricity-transmission-and-distribution-sector/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Thu, 19 Aug 2021 19:46:44 +0000</pubDate>
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		<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[Electricity Transmission]]></category>
		<category><![CDATA[INFORMATION DOCUMENT]]></category>
		<category><![CDATA[PERFORMANCE REPORT]]></category>
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					<description><![CDATA[Quality of Service Standards Annual Performance Report 2020 (PDF 1.8MB)]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/08/Quality-of-Service-Standards-Annual-Performance-Report-2020.pdf" target="_blank" rel="noopener">Quality of Service Standards Annual Performance Report 2020 (PDF 1.8MB)</a></p>
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		<title>RIC Quarterly Complaints Report – January-March 2021</title>
		<link>https://www.ric.org.tt/ric-quarterly-complaints-report-january-march-2021/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Mon, 19 Apr 2021 15:18:13 +0000</pubDate>
				<category><![CDATA[Complaints Report_Quarterly]]></category>
		<category><![CDATA[Press Ads]]></category>
		<category><![CDATA[COMPENSATION]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[QCR]]></category>
		<category><![CDATA[Quarterly Complaints]]></category>
		<category><![CDATA[rebate]]></category>
		<category><![CDATA[RESOLUTION RATE]]></category>
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					<description><![CDATA[RIC Quarterly Complaints Report – January-March 2021 (PDF 504 KB)]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/04/RIC-QCR-Press-Ad-Jan-to-Mar-2021.pdf" target="_blank" rel="noopener">RIC Quarterly Complaints Report – January-March 2021 (PDF 504 KB)</a></p>
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		<title>Office Closure – Thursday 25th March 2021 – 8:00am-1:30pm</title>
		<link>https://www.ric.org.tt/office-closure-thursday-25th-march-2021-800am-130pm/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Wed, 24 Mar 2021 19:50:42 +0000</pubDate>
				<category><![CDATA[Press Ads]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=11513</guid>

					<description><![CDATA[Office Closure – Thursday 25th March 2021 – 8:00am-1:30pm]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/03/Office-Closure-Thursday-25th-March-2021.pdf" target="_blank" rel="noopener">Office Closure – Thursday 25th March 2021 – 8:00am-1:30pm</a></p>
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		<title>Treatment of Pension Costs for Regulatory Decision Making 2021</title>
		<link>https://www.ric.org.tt/treatment-of-pension-costs-for-regulatory-decision-making-2021/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Fri, 19 Feb 2021 17:14:02 +0000</pubDate>
				<category><![CDATA[Consultation Document]]></category>
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					<description><![CDATA[Treatment of Pension Costs for Regulatory Decision Making &#8211; Summary Treatment of Pension Costs for Regulatory Decision Making &#8211; Main]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/02/Treatment-of-Pension-Costs-for-Regulatory-Decision-Making_Summary_2021.pdf" target="_blank" rel="noopener">Treatment of Pension Costs for Regulatory Decision Making &#8211; Summary</a></p>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/02/Treatment-of-Pension-Costs-for-Regulatory-Decision-Making_Main_2021.pdf" target="_blank" rel="noopener">Treatment of Pension Costs for Regulatory Decision Making &#8211; Main</a></p>
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		<title>RIC Invitation for Public Comments 22-02-21</title>
		<link>https://www.ric.org.tt/ric-invitation-for-public-comments-22-02-21/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Fri, 19 Feb 2021 13:26:54 +0000</pubDate>
				<category><![CDATA[Press Ads]]></category>
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					<description><![CDATA[Invitation to Comment &#8211; Treatment of Pension Costs for Regulatory Decision Making 19-02-2021]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/02/Invitation-to-Comment-Treatment-of-Pension-Costs-for-Regulatory-Decision-Making_19_02_21-1.pdf" target="_blank" rel="noopener">Invitation to Comment &#8211; Treatment of Pension Costs for Regulatory Decision Making 19-02-2021</a></p>
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		<title>RIC Invitation for Public Comments 08-02-21</title>
		<link>https://www.ric.org.tt/ric-invitation-for-public-comments-08-02-21/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Tue, 09 Feb 2021 13:17:57 +0000</pubDate>
				<category><![CDATA[Press Ads]]></category>
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					<description><![CDATA[RIC Invitation for Public Comments 08-02-21 (PDF 1 MB)]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/02/25x5-Invitation-to-Comment-08-02-21.pdf" target="_blank" rel="noopener">RIC Invitation for Public Comments 08-02-21 (PDF 1 MB)</a></p>
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		<title>Embedding Financial Viability and Sustainability 2021</title>
		<link>https://www.ric.org.tt/embedding-financial-viability-and-sustainability-2/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Fri, 05 Feb 2021 17:39:42 +0000</pubDate>
				<category><![CDATA[Consultation Document]]></category>
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					<description><![CDATA[Embedding Financial Viability and Sustainability – Summary Embedding Financial Viability and Sustainability – Main &#160;]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/02/Embedding-Financial-Viability-and-Sustainability.Summary.2021.pdf" target="_blank" rel="noopener"> Embedding Financial Viability and Sustainability – Summary</a></p>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/02/Embedding-Financial-Viability-and-Sustainability.Main_.2021.pdf" target="_blank" rel="noopener">Embedding Financial Viability and Sustainability – Main</a></p>
<p>&nbsp;</p>
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		<title>Improving Transparency and Accountability in the Electricity and Water Sectors 2021</title>
		<link>https://www.ric.org.tt/improving-transparency-and-accountability-in-the-electricity-and-water-sectors/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Fri, 05 Feb 2021 17:39:12 +0000</pubDate>
				<category><![CDATA[Consultation Document]]></category>
		<category><![CDATA[TTEC]]></category>
		<category><![CDATA[WASA]]></category>
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					<description><![CDATA[Improving Transparency and Accountability in the Electricity and Water Sectors – Summary Improving Transparency and Accountability in the Electricity and Water Sectors – Main &#160;]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/02/Improving-Transparency-and-Accountability-in-the-Electricity-and-Water-Sectors.Summary.2021.pdf" target="_blank" rel="noopener">Improving Transparency and Accountability in the Electricity and Water Sectors – Summary </a></p>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/02/Improving-Transparency-and-Accountability-in-the-Electricity-and-Water-Sectors.Main_.2021.pdf" target="_blank" rel="noopener">Improving Transparency and Accountability in the Electricity and Water Sectors – Main</a></p>
<p>&nbsp;</p>
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		<title>T&#038;TEC Annual Performance Indicator Report (2019)</title>
		<link>https://www.ric.org.tt/ttec-annual-performance-indicator-report-2019/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Fri, 29 Jan 2021 19:27:17 +0000</pubDate>
				<category><![CDATA[Information Document]]></category>
		<category><![CDATA[Performance Indicators]]></category>
		<category><![CDATA[INFORMATION DOCUMENT]]></category>
		<category><![CDATA[REPORT]]></category>
		<category><![CDATA[TTEC]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
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					<description><![CDATA[T&#38;TEC Annual Performance Indicator Report (2019) &#8211; Summary T&#38;TEC Annual Performance Indicator Report (2019) &#8211; Main]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/01/Summary-2019-TTEC-Annual-Performance-Indicator-Report-Final.pdf" target="_blank" rel="noopener">T&amp;TEC Annual Performance Indicator Report (2019) &#8211; Summary</a></p>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/01/2019-TTEC-Annual-Performance-Indicator-Report-Revised-19-01-2021-Final....pdf">T&amp;TEC Annual Performance Indicator Report (2019) &#8211; Main</a></p>
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		<item>
		<title>RIC Invitation for Public Comments 01-02-21</title>
		<link>https://www.ric.org.tt/ric-invitation-for-public-comments-01-02-21/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Fri, 29 Jan 2021 19:23:33 +0000</pubDate>
				<category><![CDATA[Press Ads]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=11453</guid>

					<description><![CDATA[RIC Invitation for Public Comments 01-02-2021]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/01/Invitation-to-Comment_1_2_21.pdf" target="_blank" rel="noopener">RIC Invitation for Public Comments 01-02-2021</a></p>
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