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	<title>2011 &#8211; Regulated Industries Commission</title>
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	<description>25 Years of Protecting Your Interests</description>
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	<url>https://www.ric.org.tt/wp-content/uploads/2022/06/logo.gif</url>
	<title>2011 &#8211; Regulated Industries Commission</title>
	<link>https://www.ric.org.tt</link>
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	<item>
		<title>Quality of Service Standards Annual Performance Report 2011 – Electricity Transmission And Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-qss-annual-report-2011/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Tue, 02 Oct 2012 17:49:44 +0000</pubDate>
				<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=939</guid>

					<description><![CDATA[QSS Annual Report 2011 (PDF)]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2014/09/QSS-Annual-Report-2011.pdf" target="_blank" rel="noopener noreferrer">QSS Annual Report 2011 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>RIC Secures Over $1.5M in Rebates for Customers in 2011</title>
		<link>https://www.ric.org.tt/ric-rebates-ad-2011/</link>
		
		<dc:creator><![CDATA[haynesm]]></dc:creator>
		<pubDate>Thu, 09 Feb 2012 12:35:54 +0000</pubDate>
				<category><![CDATA[Media Releases]]></category>
		<category><![CDATA[Press Ads]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC]]></category>
		<category><![CDATA[WASA]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=1385</guid>

					<description><![CDATA[Documents RIC Secures Over $1.5M in Rebates for Customers in 2011 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2015/10/RIC Rebate Press 25x5 fc.pdf" target="_blank" rel="noopener noreferrer"> RIC Secures Over $1.5M in Rebates for Customers in 2011 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>T&#038;TEC Performance Report 2010-2011</title>
		<link>https://www.ric.org.tt/ttec-annual-performance-report-2010-2011/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Sun, 22 Jan 2012 13:02:23 +0000</pubDate>
				<category><![CDATA[Performance Indicators]]></category>
		<category><![CDATA[2010]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[ELECTRICITY]]></category>
		<category><![CDATA[PMR]]></category>
		<category><![CDATA[REGULATION]]></category>
		<category><![CDATA[REPORT]]></category>
		<category><![CDATA[TTEC]]></category>
		<category><![CDATA[ PERFORMANCE MONITORING]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=927</guid>

					<description><![CDATA[Performance Monitoring Report for TTEC 2010-2011]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2014/08/Performance-Monitoring-Report-for-TTEC-2010-2011-March-2013-FINAL.pdf" target="_blank" rel="noopener noreferrer">Performance Monitoring Report for TTEC 2010-2011</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Quarterly complaints report- December 2011</title>
		<link>https://www.ric.org.tt/quarterly-complaints-report-december-2011/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Tue, 03 Jan 2012 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Quarterly]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=346</guid>

					<description><![CDATA[&#160; Documents quarterly complaints report- December 2011 (PDF)]]></description>
										<content:encoded><![CDATA[<p>&nbsp;</p>
<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/quarterly-complaints-report-december-2011.pdf" target="_blank" rel="noopener noreferrer"><br />
quarterly complaints report- December 2011 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Annual Report and Financial Statements 2011</title>
		<link>https://www.ric.org.tt/annual-report-and-financial-statements-2011/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Sat, 31 Dec 2011 19:18:57 +0000</pubDate>
				<category><![CDATA[Annual_Financial Report]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[ANNUAL_FINANCIAL REPORT]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=1070</guid>

					<description><![CDATA[RIC Annual Report and Financials 2011]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2015/03/RIC-Annual-Report-2011.pdf">RIC Annual Report and Financials 2011</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Monthly complaints report- December 2011</title>
		<link>https://www.ric.org.tt/monthly-complaints-report-december-2011/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Thu, 01 Dec 2011 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Monthly]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=338</guid>

					<description><![CDATA[Documents monthly complaints report- December 2011 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/monthly-complaints-report-december-2011.pdf" target="_blank"><br />
	monthly complaints report- December 2011 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Monthly complaints report- November 2011</title>
		<link>https://www.ric.org.tt/monthly-complaints-report-november-2011/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Tue, 01 Nov 2011 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Monthly]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=336</guid>

					<description><![CDATA[Documents monthly complaints report- November 2011 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/monthly-complaints-report-november-2011.pdf" target="_blank"><br />
	monthly complaints report- November 2011 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Quarterly complaints report- October 2011</title>
		<link>https://www.ric.org.tt/quarterly-complaints-report-october-2011/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Sat, 01 Oct 2011 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Quarterly]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=344</guid>

					<description><![CDATA[Documents quarterly complaints report- October 2011 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/quarterly-complaints-report-october-2011.pdf" target="_blank"><br />
	quarterly complaints report- October 2011 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Monthly complaints report- October 2011</title>
		<link>https://www.ric.org.tt/monthly-complaints-report-october-2011/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Sat, 01 Oct 2011 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Monthly]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=334</guid>

					<description><![CDATA[Documents monthly complaints report- October 2011 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/monthly-complaints-report-october-2011.pdf" target="_blank"><br />
	monthly complaints report- October 2011 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Monthly complaints report- September 2011</title>
		<link>https://www.ric.org.tt/monthly-complaints-report-september-2011/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Thu, 01 Sep 2011 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Monthly]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=332</guid>

					<description><![CDATA[Documents monthly complaints report- September 2011 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/monthly-complaints-report-september-2011.pdf" target="_blank"><br />
	monthly complaints report- September 2011 (PDF)</a></p>
]]></content:encoded>
					
		
		
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