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	<title>2012 &#8211; Regulated Industries Commission</title>
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	<link>https://www.ric.org.tt</link>
	<description>25 Years of Protecting Your Interests</description>
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	<title>2012 &#8211; Regulated Industries Commission</title>
	<link>https://www.ric.org.tt</link>
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	<item>
		<title>Quality of Service Standards Annual Performance Report 2012 – Electricity Transmission And Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-qss-annual-report-2012/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Sat, 26 Oct 2013 18:20:14 +0000</pubDate>
				<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
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					<description><![CDATA[QSS Annual Report 2012 (PDF)]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2014/08/QSS-Annual-Report-2012.pdf" target="_blank" rel="noopener noreferrer">QSS Annual Report 2012 (PDF)</a></p>
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			</item>
		<item>
		<title>RIC Secures Over $1.5M in Rebates for Customers in 2012</title>
		<link>https://www.ric.org.tt/ric-secures-15m-in-rebates-for-customers/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Tue, 12 Feb 2013 04:00:00 +0000</pubDate>
				<category><![CDATA[Media Releases]]></category>
		<category><![CDATA[Press Ads]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC]]></category>
		<category><![CDATA[WASA]]></category>
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					<description><![CDATA[&#160; Documents RIC Secures Over $1.5M in Rebates for customers in 2012 (PDF)]]></description>
										<content:encoded><![CDATA[<p>&nbsp;</p>
<h2>Documents</h2>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2012/12/RIC-2012-Rebate-Press.pdf">RIC Secures Over $1.5M in Rebates for customers in 2012 (PDF)</a></p>
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		<item>
		<title>Annual Report and Financial Statements 2012</title>
		<link>https://www.ric.org.tt/annual-report-and-financial-statements-2012/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Mon, 31 Dec 2012 19:21:19 +0000</pubDate>
				<category><![CDATA[Annual_Financial Report]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[ANNUAL_FINANCIAL REPORT]]></category>
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					<description><![CDATA[RIC Annual Report and Financials 2012]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2015/03/RIC-Annual-Report-2012.pdf">RIC Annual Report and Financials 2012</a></p>
]]></content:encoded>
					
		
		
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		<item>
		<title>Monthly complaints report- December 2012</title>
		<link>https://www.ric.org.tt/monthly-complaints-report-december-2012/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Sat, 01 Dec 2012 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Monthly]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
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					<description><![CDATA[Documents monthly complaints report- December 2012 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/monthly-complaints-report-december-2012.pdf" target="_blank"><br />
	monthly complaints report- December 2012 (PDF)</a></p>
]]></content:encoded>
					
		
		
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		<item>
		<title>Quarterly complaints report- December 2012</title>
		<link>https://www.ric.org.tt/quarterly-complaints-report-december-2012/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Sat, 01 Dec 2012 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Quarterly]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
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					<description><![CDATA[Documents quarterly complaints report- December 2012 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/quarterly-complaints-report-december-2012.pdf" target="_blank"><br />
	quarterly complaints report- December 2012 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Monthly complaints report- November 2012</title>
		<link>https://www.ric.org.tt/monthly-complaints-report-november-2012/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Thu, 01 Nov 2012 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Monthly]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
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					<description><![CDATA[Documents monthly complaints report- November 2012 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/monthly-complaints-report-november-2012.pdf" target="_blank"><br />
	monthly complaints report- November 2012 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Quarterly complaints report- October 2012</title>
		<link>https://www.ric.org.tt/quarterly-complaints-report-october-2012/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Mon, 01 Oct 2012 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Quarterly]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=376</guid>

					<description><![CDATA[Documents quarterly complaints report- October 2012 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/quarterly-complaints-report-october-2012.pdf" target="_blank"><br />
	quarterly complaints report- October 2012 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Monthly complaints report- October 2012</title>
		<link>https://www.ric.org.tt/monthly-complaints-report-october-2012/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Mon, 01 Oct 2012 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Monthly]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=366</guid>

					<description><![CDATA[Documents monthly complaints report- October 2012 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/monthly-complaints-report-october-2012.pdf" target="_blank"><br />
	monthly complaints report- October 2012 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Monthly complaints report- September 2012</title>
		<link>https://www.ric.org.tt/monthly-complaints-report-september-2012/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Sat, 01 Sep 2012 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Monthly]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=364</guid>

					<description><![CDATA[Documents monthly complaints report- September 2012 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/monthly-complaints-report-september-2012.pdf" target="_blank"><br />
	monthly complaints report- September 2012 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Monthly complaints report- August 2012</title>
		<link>https://www.ric.org.tt/monthly-complaints-report-august-2012/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Wed, 01 Aug 2012 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Monthly]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=362</guid>

					<description><![CDATA[Documents monthly complaints report- August 2012 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/monthly-complaints-report-august-2012.pdf" target="_blank"><br />
	monthly complaints report- August 2012 (PDF)</a></p>
]]></content:encoded>
					
		
		
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