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	<title>2013 &#8211; Regulated Industries Commission</title>
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	<description>25 Years of Protecting Your Interests</description>
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	<title>2013 &#8211; Regulated Industries Commission</title>
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		<title>Quality of Service Standards Annual Performance Report 2013 – Electricity Transmission And Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-annual-performance-report-2013-electricity-transmission-and-distribution-sector/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Thu, 03 Jul 2014 18:57:30 +0000</pubDate>
				<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2013]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
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					<description><![CDATA[&#160; Documents QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2013 &#8211; ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)]]></description>
										<content:encoded><![CDATA[<p>&nbsp;</p>
<h2>Documents</h2>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2013/11/QSS-Annual-Report-2013.pdf" target="_blank" rel="noopener noreferrer"> QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2013 &#8211; ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)</a></p>
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		<title>RIC Secures Over $1.2M in Rebates for Customers in 2013</title>
		<link>https://www.ric.org.tt/ric-secures-over-1-2m-in-rebates-for-customers-in-2013/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Wed, 19 Feb 2014 17:40:48 +0000</pubDate>
				<category><![CDATA[Media Releases]]></category>
		<category><![CDATA[Press Ads]]></category>
		<category><![CDATA[2013]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC]]></category>
		<category><![CDATA[WASA]]></category>
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					<description><![CDATA[Documents RIC Secures Over $1.2M in Rebates for Customers in 2013 (3MB PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2014/02/RIC-2013-Rebate-Press.pdf" target="_blank" rel="noopener noreferrer">RIC Secures Over $1.2M in Rebates for Customers in 2013 (3MB PDF)</a></p>
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		<title>Quarterly complaints report- December 2013</title>
		<link>https://www.ric.org.tt/quarterly-complaints-report-december-2013/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Sun, 29 Dec 2013 16:29:15 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Quarterly]]></category>
		<category><![CDATA[2013]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
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					<description><![CDATA[Documents &#160; quarterly complaints report &#8211; december 2013 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p>&nbsp;</p>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2014/01/quarterly-complaints-report-december-2013.pdf">quarterly complaints report &#8211; december 2013 (PDF)</a></p>
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		<title>Quarterly complaints report- March 2013</title>
		<link>https://www.ric.org.tt/quarterly-complaints-report-march-2013/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Tue, 19 Mar 2013 17:53:40 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Quarterly]]></category>
		<category><![CDATA[2013]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
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					<description><![CDATA[Documents &#160; Quarterly Complaints Report March 2013 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p>&nbsp;<br />
<a href="https://www.ric.org.tt/wp-content/uploads/2014/02/quarterly-complaints-report-march-2013.pdf" target="_blank">Quarterly Complaints Report March 2013 (PDF)</a></p>
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		<item>
		<title>Monthly complaints report- January 2013</title>
		<link>https://www.ric.org.tt/monthly-complaints-report-january-2013/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Tue, 01 Jan 2013 04:00:00 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Monthly]]></category>
		<category><![CDATA[2013]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
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					<description><![CDATA[Documents monthly complaints report- January 2013 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/monthly-complaints-report-january-2013.pdf" target="_blank"><br />
	monthly complaints report- January 2013 (PDF)</a></p>
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