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	<title>2014 &#8211; Regulated Industries Commission</title>
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	<description>25 Years of Protecting Your Interests</description>
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		<title>Annual Report and Financial Statements 2014</title>
		<link>https://www.ric.org.tt/annual-report-and-financial-statements-2014/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Fri, 15 Jan 2021 17:18:52 +0000</pubDate>
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					<description><![CDATA[RIC Annual Report and Financial Statements 2014]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2021/01/RIC-Annual-Report-and-Financial-Statements-2014.pdf" target="_blank" rel="noopener">RIC Annual Report and Financial Statements 2014</a></p>
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		<title>Quality of Service Standards Annual Performance Report 2014 – Electricity Transmission And Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-annual-performance-report-2014-electricity-transmission-and-distribution-sector/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Thu, 22 Oct 2015 14:37:50 +0000</pubDate>
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		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
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					<description><![CDATA[QSS Annual Report 2014 rev_4 (20151022)]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2015/10/QSS-Annual-Report-2014-rev_4-20151022.pdf" target="_blank" rel="noopener noreferrer">QSS Annual Report 2014 rev_4 (20151022)</a></p>
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		<title>Quarterly complaints report October &#8211;  December 2014</title>
		<link>https://www.ric.org.tt/quarterly-complaints-report-october-december-2014/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Tue, 02 Dec 2014 18:53:07 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
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		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
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		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
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					<description><![CDATA[quarterly-complaints-report-Oct-Dec 2014]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2015/03/quarterly-complaints-report-Oct-Dec-2014.pdf" target="_blank">quarterly-complaints-report-Oct-Dec 2014</a></p>
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		<title>Quarterly complaints report July &#8211; September 2014</title>
		<link>https://www.ric.org.tt/quarterly-complaints-report-july-september-2014/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Tue, 02 Sep 2014 18:48:18 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Quarterly]]></category>
		<category><![CDATA[2014]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
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					<description><![CDATA[quarterly-complaints-report-Jul-Sep 2014]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2015/03/quarterly-complaints-report-Jul-Sep-2014.pdf" target="_blank">quarterly-complaints-report-Jul-Sep 2014</a></p>
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		<title>Promoting Energy Efficiency</title>
		<link>https://www.ric.org.tt/promoting-energy-efficiency/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Wed, 23 Jul 2014 18:01:54 +0000</pubDate>
				<category><![CDATA[Consultative Document]]></category>
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		<category><![CDATA[2014]]></category>
		<category><![CDATA[Efficiency]]></category>
		<category><![CDATA[ELECTRICITY]]></category>
		<category><![CDATA[Energy]]></category>
		<category><![CDATA[TTEC]]></category>
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					<description><![CDATA[Promoting Energy Efficiency]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2015/02/Promoting-Energy-Efficiency.pdf" target=_blank>Promoting Energy Efficiency</a></p>
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		<title>Quarterly complaints report April &#8211; June 2014</title>
		<link>https://www.ric.org.tt/quarterly-complaints-report-april-june-2014/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Mon, 30 Jun 2014 14:21:04 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Quarterly]]></category>
		<category><![CDATA[2014]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
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					<description><![CDATA[Documents &#160; quarterly complaints report April-June 2014 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p>&nbsp;<br />
<a href="https://www.ric.org.tt/wp-content/uploads/2014/07/quarterly-complaints-report-Apr-June-2014.pdf">quarterly complaints report April-June 2014 (PDF)</a></p>
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		<item>
		<title>RIC’s Proposals for Ensuring Affordability and Pro Poor Support Measures</title>
		<link>https://www.ric.org.tt/rics-proposals-for-ensuring-affordability-and-pro-poor-support-measures/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Tue, 27 May 2014 13:59:12 +0000</pubDate>
				<category><![CDATA[Information Document]]></category>
		<category><![CDATA[Issues Paper]]></category>
		<category><![CDATA[2014]]></category>
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					<description><![CDATA[Information Paper-PROPOSALS FOR ENSURING AFFORDABILITY AND PRO POOR SUPPORT MEASURES (19-05-2014) &#8211; PDF 603KB]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2014/05/Information-Paper-PROPOSALS-FOR-ENSURING-AFFORDABILITY-AND-PRO-POOR-SUPPORT-MEASURES-19-05-2014.pdf" target="_blank">Information Paper-PROPOSALS FOR ENSURING AFFORDABILITY AND PRO POOR SUPPORT MEASURES (19-05-2014) &#8211; PDF 603KB</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Quarterly complaints report: January &#8211; March 2014</title>
		<link>https://www.ric.org.tt/quarterly-complaints-report-january-march-2014/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Sun, 30 Mar 2014 13:35:44 +0000</pubDate>
				<category><![CDATA[Complaints Report_All]]></category>
		<category><![CDATA[Complaints Report_Quarterly]]></category>
		<category><![CDATA[2014]]></category>
		<category><![CDATA[COMPLAINT CATEGORY]]></category>
		<category><![CDATA[COMPLAINTS]]></category>
		<category><![CDATA[COMPLAINTS BY GEOGRAPHIC REGION]]></category>
		<category><![CDATA[COMPLAINTS REPORT]]></category>
		<category><![CDATA[COMPLAINTS RESOLUTION RATE]]></category>
		<category><![CDATA[COMPLAINTS TYPE]]></category>
		<category><![CDATA[NUMBER OF CUSTOMERS]]></category>
		<category><![CDATA[REBATES]]></category>
		<category><![CDATA[TTEC COMPLAINTS]]></category>
		<category><![CDATA[WASA COMPLAINTS]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=895</guid>

					<description><![CDATA[Documents &#160; Quarterly Complaints Report March 2014 (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p>&nbsp;<br />
<a href="https://www.ric.org.tt/wp-content/uploads/2014/04/quarterly-complaints-report-march-2014.pdf" target="_blank">Quarterly Complaints Report March 2014 (PDF)</a></p>
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