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	<title> MEASURING SERVICE QUALITY &#8211; Regulated Industries Commission</title>
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	<description>25 Years of Protecting Your Interests</description>
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	<title> MEASURING SERVICE QUALITY &#8211; Regulated Industries Commission</title>
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		<title>Quality Of Service Standards Annual Performance Report 2016 – Electricity Transmission And Distribution Sector &#8211; Summary</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-annual-performance-report-2016-electricity-transmission-and-distribution-sector-summary/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Thu, 11 Jan 2018 12:12:52 +0000</pubDate>
				<category><![CDATA[Information Document]]></category>
		<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2016]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[TTEC]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
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					<description><![CDATA[Quality Of Service Standards Annual Performance Report 2015 – Electricity Transmission And Distribution Sector &#8211; Summary]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2018/01/TTEC-Annual-QSS-2016-Summary-5.1.2018-2.pdf" target="_blank" rel="noopener">Quality Of Service Standards Annual Performance Report 2015 – Electricity Transmission And Distribution Sector &#8211; Summary</a></p>
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		<item>
		<title>Quality of Service Standards Annual Performance Report 2014 – Electricity Transmission And Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-annual-performance-report-2014-electricity-transmission-and-distribution-sector/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Thu, 22 Oct 2015 14:37:50 +0000</pubDate>
				<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2014]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=1366</guid>

					<description><![CDATA[QSS Annual Report 2014 rev_4 (20151022)]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2015/10/QSS-Annual-Report-2014-rev_4-20151022.pdf" target="_blank" rel="noopener noreferrer">QSS Annual Report 2014 rev_4 (20151022)</a></p>
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		<item>
		<title>Quality of Service Standards Annual Performance Report 2013 – Electricity Transmission And Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-annual-performance-report-2013-electricity-transmission-and-distribution-sector/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Thu, 03 Jul 2014 18:57:30 +0000</pubDate>
				<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2013]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=978</guid>

					<description><![CDATA[&#160; Documents QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2013 &#8211; ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)]]></description>
										<content:encoded><![CDATA[<p>&nbsp;</p>
<h2>Documents</h2>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2013/11/QSS-Annual-Report-2013.pdf" target="_blank" rel="noopener noreferrer"> QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2013 &#8211; ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Quality of Service Standards Annual Performance Report 2012 – Electricity Transmission And Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-qss-annual-report-2012/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Sat, 26 Oct 2013 18:20:14 +0000</pubDate>
				<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=931</guid>

					<description><![CDATA[QSS Annual Report 2012 (PDF)]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2014/08/QSS-Annual-Report-2012.pdf" target="_blank" rel="noopener noreferrer">QSS Annual Report 2012 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Quality of Service Standards Annual Performance Report 2011 – Electricity Transmission And Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-qss-annual-report-2011/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Tue, 02 Oct 2012 17:49:44 +0000</pubDate>
				<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=939</guid>

					<description><![CDATA[QSS Annual Report 2011 (PDF)]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2014/09/QSS-Annual-Report-2011.pdf" target="_blank" rel="noopener noreferrer">QSS Annual Report 2011 (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Quality of Service Standards Annual Performance Report 2010 &#8211; Electricity Transmission And Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-annual-performance-report-2010-electricity-transmission-and-distribution-sector/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Tue, 01 Nov 2011 04:00:00 +0000</pubDate>
				<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2010]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=488</guid>

					<description><![CDATA[Documents QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2010 &#8211; ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2014/09/QSS-Annual-Report-2010.pdf" target="_blank">	QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2010 &#8211; ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Quality of Service Standards Annual Performance Report 2009 – Electricity Transmission and Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-annual-performance-report-2009-electricity-transmission-and-distribution-sector/</link>
		
		<dc:creator><![CDATA[benjaming]]></dc:creator>
		<pubDate>Sat, 08 May 2010 13:26:17 +0000</pubDate>
				<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2009]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
		<guid isPermaLink="false">http://www.ric.org.tt/?p=1628</guid>

					<description><![CDATA[QSS Annual Report 2009]]></description>
										<content:encoded><![CDATA[<p><a href="https://www.ric.org.tt/wp-content/uploads/2016/09/QSS-Annual-Report-2009.pdf" target="_blank" rel="noopener noreferrer">QSS Annual Report 2009</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Quality of Service Standards Annual Performance Report 2008 &#8211; Electricity Transmission and Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-annual-performance-report-2008-electricity-transmission-and-distribution-sector/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Tue, 01 Dec 2009 04:00:00 +0000</pubDate>
				<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2008]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=486</guid>

					<description><![CDATA[Documents QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2008 &#8211; ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2013/11/qss_annual_report_2008.pdf" target="_blank">	QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2008 &#8211; ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Quality of Service Standards Annual Performance Report 2007 &#8211; Electricity Transmission and Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-annual-performance-report-2007-electricity-transmission-and-distribution-sector/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Sat, 01 Nov 2008 04:00:00 +0000</pubDate>
				<category><![CDATA[Quality of Service]]></category>
		<category><![CDATA[2007]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[QSS]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=484</guid>

					<description><![CDATA[Documents QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2007 &#8211; ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="https://www.ric.org.tt/wp-content/uploads/2013/11/qss_annual_report_2007.pdf" target="_blank">	QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2007 &#8211; ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)</a></p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Quality of Service Standards for The Electricity Transmission and Distribution Sector</title>
		<link>https://www.ric.org.tt/quality-of-service-standards-for-the-electricity-transmission-and-distribution-sector/</link>
		
		<dc:creator><![CDATA[sfadmin]]></dc:creator>
		<pubDate>Tue, 01 Jan 2008 04:00:00 +0000</pubDate>
				<category><![CDATA[Consultative Document]]></category>
		<category><![CDATA[ANNUAL REPORT]]></category>
		<category><![CDATA[GUARANTEED]]></category>
		<category><![CDATA[OVERALL]]></category>
		<category><![CDATA[STANDARDS]]></category>
		<category><![CDATA[ MEASURING SERVICE QUALITY]]></category>
		<category><![CDATA[ PERFORMANCE INDICATORS]]></category>
		<category><![CDATA[ SERVICE QUALITY REGULATION]]></category>
		<guid isPermaLink="false">http://192.168.1.4:306/?p=482</guid>

					<description><![CDATA[Documents QUALITY OF SERVICE STANDARDS FOR THE ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)]]></description>
										<content:encoded><![CDATA[<h2>Documents</h2>
<p><a href="/wp-content/uploads/2013/11/quality-of-service-standards-for-the-electricity-transmission-and-distribution-sector.pdf" target="_blank"><br />
	QUALITY OF SERVICE STANDARDS FOR THE ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)</a></p>
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