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Regulated Industries Commission 25 Years of Protecting Your Interests

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Regulated Industries Commission
Regulated Industries Commission 25 Years of Protecting Your Interests

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  • About Us
    • Vision and Mission
    • Board of Commissioners
    • Management
    • Organisational Chart
    • Governing Legislation (RIC Act)
    • Freedom of Information Act
    • Affiliations
    • Service Providers
      • T&TEC
      • WASA
      • Powergen
      • Trinity Power
  • Consumer Affairs
    • Customer Rights
    • Complaint Procedure
    • Complaint Form
    • Outreach
    • Quality of Service
    • Brochures
  • Publications
    • RIC Annual Reports
    • T&TEC
    • WASA
  • Consultation Documents
  • Price Reviews
    • T&TEC
      • Electricity Bill Calculator
    • WASA
  • Current Opportunities
    • Career Opportunities
    • Procurement Opportunities
  • Media Centre
    • Newsletter
    • Events
      • 25 Facts for 25 Years Series
      • OOCUR Conference 2025
      • Consultation Schedule
      • RIC Webinar Series
    • Media Releases
    • Media Gallery
      • Photos
      • Videos
  • FAQs
  • Contact Us

Author: sfadmin

Draft Social Action Plan: Initial Framework (2004)

By sfadmin Posted on March 11, 2008 Posted in Consultative Document Tagged with PLAN, WASA

  Documents Draft Social Action Plan: Initial Framework March 2004 (PDF)

Monthly complaints report- February 2008

By sfadmin Posted on March 1, 2008 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2008, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

  Documents monthly complaints report- February 2008 (PDF)

Monthly complaints report- January 2008

By sfadmin Posted on February 1, 2008 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2008, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

  Documents monthly complaints report- January 2008 (PDF)

RIC recieves global recongition

By sfadmin Posted on January 8, 2008 Posted in Media Releases Tagged with ACCOUNTABILITY, ELECTRICITY, GLOBAL RECOGNITION, REGULATORY GOVERNANCE INDEX, TRANSPARENCY

Documents RIC recieves global recongition (PDF)

Quality of Service Standards for The Electricity Transmission and Distribution Sector

By sfadmin Posted on January 1, 2008 Posted in Consultative Document Tagged with ANNUAL REPORT, GUARANTEED, MEASURING SERVICE QUALITY, OVERALL, STANDARDS,  PERFORMANCE INDICATORS,  SERVICE QUALITY REGULATION

Documents QUALITY OF SERVICE STANDARDS FOR THE ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)

Regulatory Accounting Guidelines for Trinidad and Tobago Electricity Commission Draft For Consultation

By sfadmin Posted on January 1, 2008 Posted in Uncategorized

Documents REGULATORY ACCOUNTING GUIDELINES FOR TRINIDAD AND TOBAGO ELECTRICITY COMMISSION DRAFT FOR CONSULTATION (PDF)

Policy for Compensation for Damage Due to Fluctuations in Voltage or Interruptions in Supply of Electrical Energy

By sfadmin Posted on January 1, 2008 Posted in Consultative Document Tagged with DAMAGED APPLIANCES, POLICY,  VOLTAGE FLUCTUATIONS,  WORKING GOUP

Documents POLICY FOR COMPENSATION FOR DAMAGE DUE TO FLUCTUATIONS IN VOLTAGE OR INTERRUPTIONS IN SUPPLY OF ELECTRICAL ENERGY (PDF)

Quality of Service Standards for The Electricity Transmission and Distribution Sector

By sfadmin Posted on January 1, 2008 Posted in Consultative Document Tagged with ANNUAL REPORT, GUARANTEED, OVERALL, STANDARDS,  MEASURING SERVICE QUALITY,  PERFORMANCE INDICATORS,  SERVICE QUALITY REGULATION

Documents QUALITY OF SERVICE STANDARDS FOR THE ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)

RIC Annual Complaints Report

By sfadmin Posted on January 1, 2008 Posted in Press Ads Tagged with COMPENSATION, COMPLAINTS REPORT, CONSUMER COMPLAINTS, INVESTIGATION, REBATES, RESOLUTION, RESOLUTION RATE

Documents RIC Annual Complaints Report (PDF)

Policy for Compensation for Damage due to Fluctations (PDF 301KB)

By sfadmin Posted on January 1, 2008 Posted in Consultative Document Tagged with DAMAGED APPLIANCES, POLICY,  VOLTAGE FLUCTUATIONS,  WORKING GOUP

  Documents Policy for Compensation for Damage due to Fluctations (PDF 301KB) (PDF)

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