Proposal for Establishing Call Centre Performance Metrics for WASA
Proposal for Establishing Call Centre Performance Metrics for WASA
Regulated Industries Commission
Protecting your interests
Proposal for Establishing Call Centre Performance Metrics for WASA
Treatment of Pension Costs for Regulatory Decision Making – Summary Treatment of Pension Costs for Regulatory Decision Making – Main
Embedding Financial Viability and Sustainability – Summary Embedding Financial Viability and Sustainability – Main
Improving Transparency and Accountability in the Electricity and Water Sectors – Summary Improving Transparency and Accountability in the Electricity and Water Sectors – Main
Incentive Mechanisms for Managing Transmission & Distribution Losses (Summary) Incentive Mechanisms for Managing Transmission & Distribution Losses (Main)
Addressing Affordability of Regulatory Prices (Summary) Addressing Affordability of Regulatory Prices (Main)
Stakeholder Involvement in the Regulatory Decision Making Process (Summary) Stakeholder Involvement in the Regulatory Decision Making Process (Main)
The Importance of Conducting Timely Price Reviews (Summary) The Importance of Conducting Timely Price Reviews (Main)
The Treatment of Input Price lnflation (Summary) The Treatment of Input Price Inflation (Main)
Regulating Quality of Service – Incentive Mechanisms: Electricity Transmission and Distribution Sector Summary (PDF 770 KB) Main (PDF 1 MB)