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Tag: MEASURING SERVICE QUALITY

Quality of Service Standards Draft for Consultation

By sfadmin Posted on January 1, 2008 Posted in Consultative Document Tagged with GUARANTEED AND OVERALL STANDARDS, QSS, MEASURING SERVICE QUALITY, PERFORMANCE INDICATORS, S FACTOR, SERVICE QUALITY REGULATION

Documents Quality of Service Standards Draft for Consultation (PDF)

Quality of Service Standards Annual Performance Report 2006 – Electricity Transmission and Distribution Sector

By sfadmin Posted on November 1, 2007 Posted in Quality of Service Tagged with 2006, ANNUAL REPORT, GUARANTEED, OVERALL, QSS, STANDARDS, MEASURING SERVICE QUALITY, PERFORMANCE INDICATORS, SERVICE QUALITY REGULATION

Documents QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2006 – ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)

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