S FACTOR – Regulated Industries Commission

Regulating Quality of Service

By sfadmin Posted on March 1, 2011 Posted in Consultative Document Tagged with GUARANTEED AND OVERALL STANDARDS, PERFORMANCE INCENTIVE MECHANISM, QUALITY OF SERVICE, S FACTOR

Documents REGULATING QUALITY OF SERVICE (PDF)

Quality of Service Standards Draft for Consultation

By sfadmin Posted on January 1, 2008 Posted in Consultative Document Tagged with GUARANTEED AND OVERALL STANDARDS, QSS, MEASURING SERVICE QUALITY, PERFORMANCE INDICATORS, S FACTOR, SERVICE QUALITY REGULATION

Documents Quality of Service Standards Draft for Consultation (PDF)