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Regulated Industries Commission 25 Years of Protecting Your Interests

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Author: sfadmin

Quality of Service Standards Annual Performance Report 2010 – Electricity Transmission And Distribution Sector

By sfadmin Posted on November 1, 2011 Posted in Quality of Service Tagged with 2010, ANNUAL REPORT, GUARANTEED, OVERALL, QSS, STANDARDS, MEASURING SERVICE QUALITY, PERFORMANCE INDICATORS, SERVICE QUALITY REGULATION

Documents QUALITY OF SERVICE STANDARDS ANNUAL PERFORMANCE REPORT 2010 – ELECTRICITY TRANSMISSION AND DISTRIBUTION SECTOR (PDF)

Approach to Setting Operating Expenditure

By sfadmin Posted on November 1, 2011 Posted in Consultative Document Tagged with ASSESSING OPPEX, BASELINE OPEX, BUILDING BLOCKS, OPERATING EXPENDITURE, REVENUE REQUIREMENT

Documents Approach to Setting Operating Expenditure (PDF)

Monthly complaints report- November 2011

By sfadmin Posted on November 1, 2011 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents monthly complaints report- November 2011 (PDF)

RIC’s Approach to Rate Setting Brochures

By sfadmin Posted on November 1, 2011 Posted in Information Brochures Tagged with BALANCING, BALANCING INTERESTS, INFORMATION BROCHURES, RATE SETTING

Documents Balancing Interests Facts on the RIC’s Approach to Rate Setting (PDF)

Quarterly complaints report- October 2011

By sfadmin Posted on October 1, 2011 Posted in Complaints Report_All, Complaints Report_Quarterly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents quarterly complaints report- October 2011 (PDF)

Monthly complaints report- October 2011

By sfadmin Posted on October 1, 2011 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents monthly complaints report- October 2011 (PDF)

Review of Approach to Capital Investments

By sfadmin Posted on September 1, 2011 Posted in Consultative Document Tagged with BUILDING BLOCK, CAPEX, CAPITAL INVESTMENT, REGULATORY ASSET BASE, REVENUE REQUIREMENT, WAAC

Documents Review of Approach to Capital Investments (PDF)

Monthly complaints report- September 2011

By sfadmin Posted on September 1, 2011 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents monthly complaints report- September 2011 (PDF)

Embedding Financial Viability and Sustainability

By sfadmin Posted on September 1, 2011 Posted in Consultative Document Tagged with ASSESSING FINANCIABILITY, BUILDING BLOCKS, COST OF CAPITAL, COST OF DEBT, FINANCIBILITY TESTS, GEARING

Documents Embedding Financial Viability and Sustainability (PDF)

Monthly complaints report- August 2011

By sfadmin Posted on August 1, 2011 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents monthly complaints report- August 2011 (PDF)

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