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Author: sfadmin

Determining the Length of the Regulatory Control Period

By sfadmin Posted on May 1, 2011 Posted in Consultative Document Tagged with FIVE YEAR CONTROL PERIOD, PRICE CONTROL PERIOD, TTEC

Documents Determining the Length of the Regulatory Control Period (PDF)

Addressing the Affordability of Regulatory Prices

By sfadmin Posted on May 1, 2011 Posted in Issues Paper Tagged with AFFORDABILITY, AFFORDABILITY CONCERNS, AFFORDABILITY INSTRUMENTS, CONNECTION CHARGES, ELECTRICITY AFFORDABILITY, PRICE

Documents Addressing the Affordability of Regulatory Prices (PDF)

Monthly complaints report- April 2011

By sfadmin Posted on April 1, 2011 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents monthly complaints report- April 2011 (PDF)

Quarterly complaints report- April 2011

By sfadmin Posted on April 1, 2011 Posted in Complaints Report_All, Complaints Report_Quarterly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents quarterly complaints report- April 2011 (PDF)

The Treatment of Input Price Inflation in Price Control Reviews

By sfadmin Posted on March 1, 2011 Posted in Consultative Document Tagged with CPI, OPEX, PRICE, PRICE INFLATION, REVENUE REQUIREMENT, RPI

Documents THE TREATMENT OF INPUT PRICE INFLATION IN PRICE CONTROL REVIEWS (PDF)

Regulating Quality of Service

By sfadmin Posted on March 1, 2011 Posted in Consultative Document Tagged with GUARANTEED AND OVERALL STANDARDS, PERFORMANCE INCENTIVE MECHANISM, QUALITY OF SERVICE, S FACTOR

Documents REGULATING QUALITY OF SERVICE (PDF)

Treatment of Pension Costs for Regulatory Decision Making

By sfadmin Posted on March 1, 2011 Posted in Consultative Document Tagged with DEFICIT REPAIR PAYMENTS, DEFINED BENEFIT, DEFINED CONTRIBUTION, EMPLOYEE COSTS, PENSION COSTS

Documents Treatment of Pension Costs for Regulatory Decision Making (PDF)

Monthly complaints report- March 2011

By sfadmin Posted on March 1, 2011 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents monthly complaints report- March 2011 (PDF)

Monthly complaints report- February 2011

By sfadmin Posted on February 1, 2011 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents monthly complaints report- February 2011 (PDF)

Monthly complaints report- January 2011

By sfadmin Posted on January 1, 2011 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents monthly complaints report- January 2011 (PDF)

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