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Author: sfadmin

Establishing an Appropriate Form of Price Control

By sfadmin Posted on July 1, 2011 Posted in Consultative Document Tagged with FORM OF PRICE CONTROL, HYBRID, PRICE, PRICE CAP, REVENUE CAP

Documents Establishing an Appropriate Form of Price Control (PDF)

Quarterly complaints report- July 2011

By sfadmin Posted on July 1, 2011 Posted in Complaints Report_All, Complaints Report_Quarterly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents quarterly complaints report- July 2011 (PDF)

Monthly complaints report- July 2011

By sfadmin Posted on July 1, 2011 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents monthly complaints report- July 2011 (PDF)

Performance Monitoring and Reporting

By sfadmin Posted on July 1, 2011 Posted in Consultative Document Tagged with COMPLIANCE, TTEC, PERFORMANCE INDICATORS, PERFORMANCE MONITORING

Documents Performance Monitoring and Reporting (PDF)

Comments on documents in relation to TTEC rate determination

By sfadmin Posted on June 27, 2011 Posted in Comment Document Tagged with COMMENTS, QUALITY, REGULATING, SERVICE, TTEC

Documents Comments on documents in relation to TTEC rate determination (PDF)

Monthly complaints report- June 2011

By sfadmin Posted on June 1, 2011 Posted in Complaints Report_All, Complaints Report_Monthly Tagged with 2011, COMPLAINT CATEGORY, COMPLAINTS, COMPLAINTS BY GEOGRAPHIC REGION, COMPLAINTS REPORT, COMPLAINTS RESOLUTION RATE, COMPLAINTS TYPE, NUMBER OF CUSTOMERS, REBATES, TTEC COMPLAINTS, WASA COMPLAINTS

Documents monthly complaints report- June 2011 (PDF)

Assessment of the 2006-2011 Electricity Transmission and Distribution Price Control – Post Project Review

By sfadmin Posted on June 1, 2011 Posted in Information Document Tagged with CONSULTATION PROCESS, FORUMS, PRICE, PRICE REVIEW PROCESS

Documents Assessment of the 2006-2011 Electricity Transmission and Distribution Price Control – Post Project Review (PDF)

Po Adjustment – Passing Cost Savings to Customers

By sfadmin Posted on May 30, 2011 Posted in Consultative Document Tagged with BUILDING BLOCK, ONE OFF ADJUSTMENT, PHASED APPROACH, PO ADJUSTMENT, PRICE CUT, X FACTOR

Documents Po Adjustment – Passing Cost Savings to Customers (PDF)

Annual Price Adjustments – Are they a necessary feature of incentive Regulation

By sfadmin Posted on May 30, 2011 Posted in Consultative Document Tagged with ANNUAL PRICE ADJUSTMENT, COMPETITIVE MARKETS, IINCENTIVE REGULATION, PRICE, PRICE MOVEMENTS

Documents Annual Price Adjustments – Are they a necessary feature of incentive Regulation (PDF)

Addressing the Affordability of Regulatory Prices

By sfadmin Posted on May 1, 2011 Posted in Issues Paper Tagged with AFFORDABILITY, AFFORDABILITY CONCERNS, AFFORDABILITY INSTRUMENTS, CONNECTION CHARGES, ELECTRICITY AFFORDABILITY, PRICE

Documents Addressing the Affordability of Regulatory Prices (PDF)

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